
What to do if…
Problem Possible cause Remedy
The appliance cannot be
switched on or is not operat-
ing.
More than 10 seconds have
passed since the appliance
was switched on.
Switch the appliance on
again.
The child safety device is
switched on
.
Deactivate child safety device
(See the section “Child safety
device” ).
Several sensor fields were
touched at the same time.
Only touch one sensor field.
Acoustic signal sounds, appli-
ance switches off.
One or more sensor fields
have been covered for longer
than 10 seconds.
Uncover sensor field.
Display is switching between
two heat settings.
Power management is reduc-
ing the power of this cooking
zone.
See the section "Switching the
power function on and off".
lights up on the heat setting
display.
Unsuitable cookware. Use suitable cookware.
No cookware on the cooking
zone.
Place cookware on the cook-
ing zone.
The diameter of the bottom of
the cookware is too small for
the cooking zone.
Move onto a smaller cooking
zone.
symbol plus a number ap-
pears on the heat setting dis-
play.
Electronics fault. Disconnect the appliance from
the electrical supply for a few
minutes (Take the fuse out of
the house’s electric system) If
after switching on again,
is
displayed again, call the after
sales service.
If there is a fault, first try to find a solution to
the problem yourself. If you cannot find a sol-
ution to the problem yourself, contact your
dealer or the After Sales Service.
If you operated the appliance wrongly, or
the installation was not carried out by a
registered engineer, the visit from the customer
service technician or dealer may not take
place free of charge, even during the warranty
period.
ENGLISH 9
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